About us
Timstar is a family owned company founded by the Chairman, Tim Wilton-Morgan in 1970 while he was still at school! Tim started supplying schools with living and preserved materials, aided in the deliveries by his mother who still takes an interest in the company at 94 years of age! His wife, Sue, joined him in the business thirteen years ago and their children learn the trade in their school holidays. From humble beginnings in a shed close to Oulton Park racetrack, Timstar moved to a semi-detached poultry barn, then to a former airfield, then to a new industrial unit in the centre of Crewe and lastly to purpose designed premises to suit our requirements. Timstar has evolved into a company that supplies all manner of science teaching equipment resources and services. We are now researching the prospects for new premises to accommodate our predicted future expansion.
Following a period of sustained growth and the introduction in December 2005 of a new team of Technical Sales Advisors, who are the cream of their profession, Phil Tomlinson was appointed as Managing Director in January 2006 to assist in managing the growth and ensure our service to customers remained the best it could be. Phil grew up in the education business as his father Sir Mike is a former head of Ofsted. Our increased staff has meant we have been able to departmentalise as follows;
Sales
Alan North is our highly experienced and well known Sales Manager directing an experienced team of Technical Sales Advisors comprising Jan, Anne, Jean, Julie and Lucienne who are delighted to offer demonstrations/inset training etc. Julie has special responsibility for Primary science.
Customer Service
Rachel Taylor (
rachel@timstar.co.uk) is our efficient Customer Services Manager who heads up our friendly team eagerly receiving your calls, faxes, emails and post.
Marketing/Products
Mark Jeffrey (mark@timstar.co.uk) is our knowledgeable Technical Officer and is happy to help you with your queries. Mark is also responsible for Quality Control checking products as they arrive into our warehouse. You will know if Mark has inspected your products, as there will be QC tape sealing the packaging. We have an in-house Graphic Designer responsible for producing our catalogues and marketing material. Our Stock Controller tries to predict what you will order and ensure we have adequate stock, & our fastidious Marketing Assistant manages product information and keeps this website running!
Accounts
Michelle Liversage (michelle@timstar.co.uk) is our skilled Accounts Administrator and will help you with any accounts/invoice enquiries.
Warehouse
Our dedicated warehouse staff is headed by Neil Smith (
neil@timstar.co.uk). He has a hard working and conscientious team that prides itself on packing and dispatching orders to you as quickly and accurately as possible. All orders are picked, checked and packed by 3 separate people to ensure accuracy – each delivery note will show the initials of those responsible for your order.
Timstar prides itself on offering an excellent service to science education, and is continually developing the product range. We welcome input from our customers and frequently implement their suggestions.